How to Become a News Ombudsman

News Ombudsman Job Description

A news ombudsman serves as an intermediary between a news broadcasting organization and its audience.



News Ombudsman Job Duties

  • Listen to or read audience grievances
  • Receive and investigate complaints about a specific broadcast or the broadcasting organization
  • Educate broadcast audience as to their rights
  • Provide private consultations and propose solutions and options to resolve conflict
  • Prepare reports and statistics pertaining to grievances
  • Identify patterns of problems and make recommendations to management regarding possible improvements



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