How to Become a Surveillance Officer

Surveillance Officer Job Description

Surveillance Officers act as oversight and a security agent for casino or hotel management, guests and customers by monitoring the activities of the establishment using various methods, such as two-way mirrors and audio/visual equipment.



Surveillance Officer Job Duties

  • Supervise and train surveillance officers
  • Report violations and suspicious activities to supervisors, either verbally or in writing
  • Monitor the activities of the establishment to ensure adherence to regional gaming legislation and well as establishment policies
  • Observe establishment operations and pay attention for irregular activities such as cheating or theft by employees or patrons
  • Liaise with other surveillance officers and security agents



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