How to Become an Intervention Worker

Intervention Worker Job Description

Intervention workers participate as part of a team that provides crisis assessments and follow up to clients who are experiencing a mental health crisis. Intervention workers provide services for clients such as telephone crisis prevention/intervention, supportive counseling, community outreach and referrals to mental health professionals.



Intervention Worker Job Duties

  • Work as part of team which coordinates service with community partners
  • Document and maintain comprehensive client records and reports
  • Advocate on behalf of client and those in their support network
  • Develop and implement crisis action plans to resolves crises and determine client’s needs for follow up
  • Participate in liaison service planning with other service providers
  • Conduct crisis assessment in person or by telephone
  • Perform risk assessments to determine client’s level of risk of harm to self or others
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